So It Turns Out There Was A Problem After All
Last month I said I didn’t have a lot of faith in the accuracy of eBay’s statistics for their affiliate program.
A big problem myself and other affiliates within the program saw was a serious decrease in the amount of ACRUs our sites were getting. eBay continuously denied their was a problem.
Well, guess what? We were right and eBay was wrong.
From the eBay Partner Network blog comes a post, on July 3rd during the news vacuum of the Fourth of July holiday here in America:
As we mentioned on the discussion boards, we’ve identified an issue affecting the way ACRUs were being attributed to affiliates. Although on the eBay Partner Network we use the same underlying tracking system as on Commission Junction (Value Click’s MediaPlex), when we switched to the eBay Partner Network a small issue was introduced where in certain circumstances ACRUs were not credited to the right affiliate. Many but not all of our affiliates were affected.
So there you go. At least they’ve admitted their mistake and are starting to make amends. The bad part of this mess is that they’ve denied there was a problem since the program launched even though all of their affiliates knew something wasn’t working right with the ACRU tracking.




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